Running an online business is a lot of work, particularly when it comes to effectively shipping out orders. There is lots of room for error. Whether it’s products being damaged during shipping, defects in the products, product being lost in the mail, or whatever, shipping out orders so that they reach the customers quickly, accurately and in good condition can be a daunting task all in itself. Inevitably, mistakes are going to happen. Customers will sometimes want to return their items, which can be a hassle both for you as a company and for them as a customer. What can be done about this?
Shipping your products in returnable custom mailers is a good solution. These poly mailers are sturdy and will keep the materials safe, but if they do need to be returned for whatever reason, these mailers offer customers a cost-effective and easy way to do so. Let’s look at the various ways custom mailers of this sort can help your business.
Cost effectiveness
The harsh truth is this: There are going to be times when your customer isn’t satisfied. Whether it’s with the product itself or with the service, you’re going to need a way to make a disappointed customer feel as though he is getting something of value for their inconvenience. The goal is to quickly turn a disappointed and potentially disgruntled employee into one who is at least willing to give you a second chance. If the customer needs to return a product to you, custom returnable poly mailers make that process very convenient and easy for the customer. All they have to do is remove the seal strip from the mailer and send the item straight back to you. No extra packaging or addressing required. That level of convenience can go a long way when it comes to regaining a customer’s confidence.
Time savings
When you mail out your products in a poly mailer, the return packaging is already inherently included. So, if a product needs to be returned to you for whatever reason, the customer doesn’t have to wait for you to send out the return box, then send back the product and wait for a resolution. Poly mailers allow the customer to simply return the product in the box it came in, thereby saving lots of time.
Protection
Poly mailers are very sturdy. That means that they protect your product and ensure as much as possible that the merchandise arrives in the condition it is expected. That saves you, the company, money because you won’t have to spend your hard-earned dollars to send out orders to replace damaged merchandise.
Returnable poly mailers are a great option for mail-order business, for many reasons. They save the customer hassle and time, and they save you money. More than that, they ensure that your product will arrive in the customer’s hands in the condition you meant for them to receive it. That makes a big difference in terms of inspiring those customers to want to shop with you again. Nobody wants to receive damaged or crumpled merchandise!